These Terms of Service ("Terms") govern your use of the Sharp Sub mobile application (the "App") and related services offered by Sharp Sub ("we", "us", "our"), including the purchase of airtime, data bundles, and electricity tokens, wallet funding, and money transfers.
By downloading, accessing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the App. We may update these Terms from time to time; material changes will be notified through the App.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the App. By creating an account you confirm that you meet this requirement and that the information you provide is accurate, current, and complete.
2. Wallet and Payments
- Wallet funding. You may fund your wallet by bank transfer to a temporary virtual account generated in the App. A service fee may apply and will be shown before you confirm a funding.
- Account balance. Your wallet balance is the amount available for transactions. You are responsible for all transactions authorised with your account and PIN.
- No interest. Funds held in your wallet do not earn interest.
- Third-party payment processors. Deposits and payouts are processed by licensed payment partners. Their terms and fees also apply to those services.
3. Our Services
You can use the App to purchase airtime and data bundles, pay electricity bills, and send money to Nigerian bank accounts. We make reasonable efforts to ensure services are accurate and available, but delivery of airtime, data, and electricity tokens depends on the relevant telecom operators and utility providers, which may occasionally cause delays or failures.
- Prices and availability are subject to change at any time.
- We are not liable for losses caused by incorrect phone numbers, meter numbers, or account details entered by you. Please verify all details before confirming.
- Airtime, data, and completed electricity token deliveries are generally non-refundable once successfully delivered. Failed transactions are reversed and credited back to your wallet.
4. Money Transfers
Transfers are subject to the recipient bank's rules and may be delayed or rejected for reasons outside our control, including incorrect account details, bank downtime, or regulatory holds. You are responsible for confirming recipient details before sending. Once a transfer is completed and received by the recipient's bank, it cannot generally be recalled.
5. Account Security
You are responsible for safeguarding your login credentials and your 4-digit transaction PIN. Never share your credentials or PIN with anyone. Transactions authorised with your PIN are considered authorised by you. If you suspect unauthorised use of your account, contact us immediately at info@sharpsubtech.ng. We may suspend or restrict accounts suspected of fraud, misuse, or breach of these Terms.
6. Prohibited Use
You agree not to use the App to:
- Engage in fraudulent, unlawful, or abusive activity;
- Attempt to access another user's account or our systems without authorisation;
- Use the App to launder money, fund illegal activity, or evade law or regulation;
- Reverse-engineer, copy, or resell the App or its content; or
- Interfere with the operation or security of the App or its providers.
7. Fees and Taxes
Fees for services and wallet funding are displayed in the App before you confirm a transaction. You are responsible for any taxes applicable to your use of the App. We may change fees at any time with notice in the App or on our website.
8. Refunds and Reversals
Failed or unfulfilled transactions are refunded to your wallet balance automatically in most cases. Successfully delivered services (airtime, data, electricity tokens) and completed bank transfers are non-refundable, except where required by law or at our discretion. Refund requests can be sent to info@sharpsubtech.ng.
9. Suspension and Termination
We may suspend or terminate your access to the App if you breach these Terms, engage in fraudulent activity, violate applicable law, or if required by our payment partners or regulators. You may stop using the App at any time. You can delete your account from the Profile tab in the App or by following the instructions at our account deletion page. Deleting your account is subject to any outstanding obligations, including unsettled transactions.
10. Intellectual Property
The App, its design, text, graphics, logos, and software are owned by Sharp Sub and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the App without our prior written consent.
11. Limitation of Liability
To the maximum extent permitted by law, Sharp Sub shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of, or inability to use, the App. Our total aggregate liability arising out of or relating to these Terms shall not exceed the amount of fees you paid to us in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Disclaimers
The App and its services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.
13. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.
14. Contact Us
For questions about these Terms, contact us at:
Sharp Sub
Email: info@sharpsubtech.ng
We aim to respond to all enquiries within 30 days.
© 2026 Sharp Sub. All rights reserved.